Chris John Simmons · Evanswiki
Refund policy
Effective October 17, 2026
14 days to request a refund
You may request a full refund within 14 calendar days of a payment for book access or membership. This includes monthly renewal charges. The period runs from the date of the charge shown on your Stripe receipt or invoice. You do not need to provide a reason to qualify within that period.
How to request a refund
Email info@evanswiki.com from the email associated with your purchase, if possible. Include your Evanswiki username, the book or membership, the date charged and the receipt or invoice reference. Do not include a password, full card number or identity document. If you cannot access the original email, contact support so the purchase can be located safely.
What happens next
The Reading Room reviews and processes eligible requests through Stripe. Refunds go back to the original payment method. Your bank or payment provider determines when the credit becomes visible. A refund does not guarantee a particular bank processing time. Associated access may be removed after a full refund.
Membership cancellation
Cancel through Manage billing to prevent future membership renewals. If you also want a refund for an eligible charge, send a refund request. Cancellation alone does not request a refund. Online access paid for separately remains active unless its payment is refunded or otherwise reversed.
Problems and consumer rights
Contact support if there is an access problem, duplicate charge or suspected billing error, including after the 14 day window. Requests outside the standard window are reviewed based on the circumstances and applicable consumer rights. This policy does not restrict rights provided by applicable law.